Comments on: Installing Windows Mobile 6.0 Root Certificates

By: Annonymous

Annonymous — Mon, 18 Jul 2011 07:54:08 +0000

Yep this worked – all IT dept could do was tell me the certificate was never designed to work with WM6.1 or lower. Sounds like it was just bad Cert creation on their part when they compiled it without selecting the certificates top level as described in your step 4 above. Wish I had have searched for this 2 weeks ago rather than wait for their “this can never work” response.

By: Miller

Miller — Tue, 19 Apr 2011 09:36:57 +0000

I have to mark here. this is the only workable method to me after I tried many kinds of way, search on google, microsoft support. it’s a total solution, no just a not clear diagnose again.

By: Chris Noble

Chris Noble — Thu, 17 Mar 2011 16:30:39 +0000

I love you! I was almost at the point of throwing myself out the window trying to get Email Synchronised, Microsoft help docs are absolutely useless but with your help it’s finally working!

By: Asybo2002

Asybo2002 — Tue, 08 Mar 2011 16:12:34 +0000

Post 21 solved it for me.

Thank you.

By: K Thomas

K Thomas — Fri, 04 Feb 2011 03:11:02 +0000

Still haven’t got it working but at least have now realised that the Secure Server Certification Authority certificate expired a month ago which is probably causing the issue!

By: Daniel Huang

Daniel Huang — Mon, 24 Jan 2011 15:40:16 +0000

Thanks very much! It helped me fixed my problem!!

By: abdul

abdul — Fri, 31 Dec 2010 12:37:08 +0000

I have only one certificate level and when I install it goes in intermediate level not the root. I am using Blackjack 2 windows mobile 6.1. Can any one please suggest any help ? how to move the certificate from intermediate to root? or to disable the certificate check of active sync completely?

By: Defredo

Defredo — Fri, 19 Nov 2010 11:41:02 +0000

If you have lots of users needing it. Zip the file and post it on your internet.

then send out this email

To all staff with a Windows Mobile company 'phone (i.e. not Blackberry or iPhone) will have noticed their phones were not automatically updating for the last day or so.

Please read the below instructions and follow on the 'phone itself:

1) Click this link: https://[YourWebAddress]/root.zip

2) Click "Open".

3) Expand "root.zip" by clicking the + symbol.

4) Double click "root.cer".

5) Click "OK" on the message "One or more certificates were installed successfully" - it will take about 10 seconds to appear after double clicking.

6) Close the Zip window, the download window and the browser.

7) Click "Start" in the top left corner.

8) Scroll down until you find the "Tools" button and click it.

9) Click "ActiveSync"

10) Click "Sync"

Your emails should now come through automatically again.

If you are still not getting emails, follow steps 7-10 again. If it still does not work, restart the phone by holding the hang up button for 5 seconds, then click "Power Off". Once the device is off, press the hang up button again to turn back on.

Any problems, please call IT on the below number.

Apologies for the inconvenience - our certificate vendor has upgraded their security and the preloaded certificates we shipped with the 'phones would not accept the high security settings.

Many Thanks,

By: Richard

Richard — Sun, 14 Nov 2010 06:02:43 +0000

Hi thanks for the tutorial, but i’ve try and it my root certificate install as intermediate. i’ve checked that i was at the top level. have somebody resolve this issue ??

By: Jim

Jim — Fri, 27 Aug 2010 20:12:03 +0000

works like a charm! thanks for posting this!