Here’s to Captain Obvious

Craig Moffet on AT&T’s negative press concerning the lack of MMS and tethering feature support so far:

Apple has radically tilted the strategic playing field away from the network operator in favor of the device manufacturer. Remarkably, Apple has so thoroughly stolen the customer relationship – who would argue that Apple iPhone customers’ first affinity is to the device rather than to the network – that the network is not only irrelevant, it is rather a source of derision.

I think you’d be hard pressed to find someone who actually switched to AT&T because their service or rate plans were actually a draw from another carrier. You expect the service to be about the same across any carrier and you make your choice based on either a rate plan or a device you want. I’m one of the people who switched to AT&T solely for the iPhone when the 3G came out. There was never anything about AT&T that made me want to use them and I was perfectly content using an unlocked device on T-Mobile until there was actually a limitation on speed because of my carrier.

Kudos to Apple to actually pushing out a phone that tries to make AT&T improve their network and feature set on a reasonable schedule. As it is, we’re still well behind the rest of the world.

Via Tech Trader Daily.


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Hi there. My name is Tom Pacyk and this is my small home on the web. I love the intersection of design, technology, and communication, which is a combination that led me to a career in sales and marketing roles at places like Zoom and ServiceNow. They're a bit old now, but I also had the opportunity to publish a couple of books along the way.

Portland, Oregon is home for me, my wife Beth, and our three kids, but I'm actually a Midwestern transplant—I grew up in the Chicago suburbs and went to school at Purdue and Illinois. When I find some free time I'm probably going to concerts, rooting for the Portland Timbers, or working on my Sunshine Burn Photography project.